1. Club Information

All fields marked with ( * ) are required.

Account Administrator's are sent invoices and service notifications via email.

2. Setup Information

Main Contact Information

Assign a main contact in your club who is familiar with club operations to receive the initial welcome email for your Uplifter site and run through the club setup process.

3. Policies & Terms

Customer Agreement

Under this Agreement, Uplifter Inc. agrees to provide the Customer access to the Uplifter Software as a Service (herein the “Service”). The provision of this Service will be subject to the Terms of Service as provided below.

Access to the Service

The Service will be provided to the Customer at a single domain or sub-domain of their choice.

Select a Service Plan:

  • Transaction fees are based upon the Customers' paid invoice transactions, regardless of payment method.
  • Telephone Support is subject to a $225 / incident charge
The term of this Agreement will begin from today's date and expire on the last day of the following calendar month in accordance with the Terms of Service below. Provided that the Customer is in compliance with the Terms of Service, this Agreement will automatically renew for an additional calendar month. This Agreement will not automatically renew if either party has delivered to the other, at least thirty (30) days prior to the end of a then current Term, written notice of its intent not to renew this Agreement beyond the end of the then current term. Fully Uplifted Free Trials will automatically renew at the Fully Uplifted rates above unless the Customer delivers a cancellation notice via email to accounts@uplifterinc.com before the expiry of the free trial.

Billing and Refund Policy

The Software provided by Uplifter Inc. (herein “Uplifter”) as a service (herein the “Software Service”) is subject to the following Billing and Refund policies as it applies to Uplifter’s customers (herein the “Customer”)

  • All fees (herein “Service Fees”) are calculated and charged in CAD if the Customer’s address is in Canada or in USD if the Customer’s address is outside of Canada.
  • All Service Fees are exclusive of any applicable taxes, levies or duties (in Canada, GST or HST if the Customer is located in the provinces of British Columbia, Ontario, Newfoundland, New Brunswick or Nova Scotia).
  • All accounts will be subject to a Monthly Fee (herein “Monthly Fee”) paid in advance and a Transaction Fee (herein “Transaction Fee”) as per the rates agreed upon at the time of account activation or renewal.
  • Monthly Fees are charged and invoiced on the last calendar day of each month for the Software Service provided for the duration of the following calendar month. If Uplifter initially provides the Software Service to the Customer after the first calendar day of the month and more than seven (7) calendar days before the last calendar day of the month, the Monthly Fees for the partial month of service will appear as a prorated charge for the month on the first issued invoice.
  • Transaction Fees are calculated and invoiced at the end of the last calendar day of each month for the month they are being charged.
  • The Transaction Fees for the Software Service are calculated on all invoice transactions (herein “Transactions”) marked with a “Paid” status within the Customer’s Software Service as of the processing time of the Transactions and will be calculated on the net of all payments and refunds regardless of payment method processed by the Customer.
  • Uplifter provides no refunds. Months where the calculation of net Transaction Fees and Monthly Fees are less than $0 due at time of invoice issuance will be held as credit on account to be applied on future invoices.
  • Prepaid Monthly Fees are non-refundable.
  • Customers that exceed a refund rate greater than 10% of all Transactions will have their accounts subject to review and may be subject to either service termination or subject to additional Service Fees calculated on Transactions excluding refunds.
  • Any customized services that are requested will be invoiced in the calendar month as the services are rendered.
  • If any billing errors are identified by the Customer, the Customer must contact Uplifter by email at accounts@uplifterinc.com no later than seven (7) days after the billing date to report the billing error for Uplifter to investigate and verify the possible error. If Uplifter verifies the billing error, adjustments will be made on the Customer’s account accordingly.
  • Uplifter will not provide adjustments, credits or refunds due to misinterpretation of how Monthly Fees or Transaction Fees are calculated.
  • The payment terms for all invoices is 15 days upon receipt. Accounts in arrears will be subject to having their Services terminated immediately.

Cancellation and Termination

The Customer is subject to the term of their Customer Agreement with Uplifter. A request to terminate the Service must be provided to Uplifter in writing before the last calendar day of the month to be effective as of the end of the last calendar day of the subsequent month. Any pre-paid amounts will not be refundable. Upon termination, all data and content will be deleted and will be unrecoverable upon cancellation.

Uplifter reserves the right to cancel and terminate accounts or refuse service due to non-payment, abuse of the Service or any other violation of the Terms of Service.

Changing Service Plans

Customers who wish to change Service Plans may do so once within a twelve (12) month period. Customers that wish to change Service Plans more than once in a twelve (12) month period will be subject to a $100 change fee for each subsequent change request. A request to change Service Plans must be provided to Uplifter via email at accounts@uplifterinc.com before the last calendar day of the month to be effective as of the first calendar day of the following month.

Terms of Service

These terms of service (herein the “Terms of Service”) are provided by Uplifter Inc. (herein the “Uplifter”) to you, the Uplifter customer account holder (herein the “Customer”) in regards to the use of the Uplifter Software (herein the “Software”) at uplifterinc.com and any domain or subdomain agreed upon between Uplifter and the Customer (herein the “Websites”).

Uplifter reserves the right to update or change the Terms of Service without notice. Newly developed features and tools implemented and released into the Software will be subject to the Terms of Service. Continued use of the Software and any released features and changes shall constitute the Customer’s consent to such changes. The most up-to-date version of these Terms of Service can be reviewed at any time at http://www.uplifterinc.com/terms-of-service/.

The Software is provided as a service (herein the “Service”). It cannot be downloaded or installed on hardware or equipment owned by the Customer.

The Customer agrees that it will have members (individuals that register for programs), potential members, participants (individuals that participate in programs) and users (collectively the “Members”) that will access the Software through the Websites. The Customer agrees that it will be responsible for the Members’ activity on the Websites. Violation of any of the terms described in the Terms of Service by the Customer or its Members may result in the immediate termination of the Customer’s account.

Your Information and Content

Customers and their Members have the ability to distribute information and post content (herein the “Content”) on the Websites. The Customer agrees that

  • the Customer owns and is responsible for all Content and Member activity on the Websites.
  • Uplifter is not responsible for the Content posted on the Websites and the Members’ exposure or consumption of any of this Content.
  • Customers must comply with copyright laws in the Customer’s jurisdiction when posting or distributing Content
  • The Customer is responsible for the information and data managed within the Software.
  • The Customer agrees that it will not post or distribute any Content that Is unlawful, harmful, threatening, abusive, harassing, pornographic, vulgar, obscene, threatening, tortuous, defamatory, libelous, hurtful or racially / ethnically objectionable or invasive of another’s privacy.
  • Uplifter does not review any of the Customer Content but reserves the right to refuse or remove any Content posted to the Service.
  • Uplifter claims no intellectual property of the Content posted to the Service
  • The Customer will not post or transmit unsolicited emails or messages considered “spam”.
  • The Customer’s Content and use of Member information will be subject to the privacy policies as dictated by each individual Customer.
  • Each Member will be provided with a unique username and password. Customers and Members are encouraged to select secure passwords. Uplifter will not be responsible for maintaining the security of your account and passwords. Uplifter will not be liable for any loss or damage due to the Client’s and Members’ failure to comply with this security obligation.
  • If the Customer is associated, sanctioned or affiliated with a larger organization and Uplifter has provided within the Service the ability to send and receive information to and from that organization on the Customer's behalf, the Customer authorizes Uplifter to send and receive the Customer's Content and Member activity data accordingly as per the Customer's request.
General Terms
  • Customers and Members may use this Service at their own risk.
  • Customers and Members may not reproduce, duplicate, copy, rent, lease, loan, sell, resell, relicense, assign or exploit the Software or the Service in part or as a whole.
  • Customers and Members may not create derivative works based upon all or any part of the Software.
  • Customers and Members may not modify, adapt, change or hack the Software or the Service.
  • The overall look and feel of the Service and the Websites are copyright of Uplifter and may not be copied or reproduced for other purposes
  • Customers and Members may not decompile, reverse engineer, disassemble or otherwise reduce the Software to a human-perceivable form.
  • Customers and their Members may not use the Software and this Service for any illegal or unauthorized purposes.
  • Customers and Members agree not to violate any laws in the use of this Service.
  • Uplifter makes no warranties with respect to the Software and Service, either express or implied. The Software and Service is provided on an “as is” basis as it is available without warranty of any kind, either express or implied, including, but not limited to, any implied warranty of merchantability, fitness for a particular purpose or non-infringement. Uplifter does not warrant the performance of or the results you may obtain from use of the Software or Service, or that the Software will meet your requirements, or that the use of the Service will be uninterrupted or free of error.
  • In no event will Uplifter, its associated companies or their directors, officers, employees or agents be liable to the Customer or its Members for any direct, indirect, consequential or incidental damages, losses or, expenses of any kind, whether loss of profits, business interruption, or otherwise arising out of or resulting from the Software or Service, however caused, even if Uplifter or any of its associated companies or their directors, officers, employees or agents has been advised of the possibility of such damages, losses or expenses. This disclaimer constitutes an essential part of the Terms of Service and no use of the Service is authorized except as subject to this disclaimer.
  • To the extent permitted by law, in no event shall Uplifter be liable for personal injury, or any incidental, special, indirect or consequential damages whatsoever, including, without limitation, damages for loss of profits, loss of data, business interruption or any other commercial damages or losses, arising out of or related to the Customer’s or its Members’ use or inability to use the Software or the Service, however caused, regardless of the theory of liability (contract, tort or otherwise) and even if Uplifter has been advised of the possibility of such damages. In no event shall Uplifter’s total liability to the Customer and its Members for all damages (other than as may be required by applicable law in cases involving personal injury) exceed the amount of fifty dollars ($50.00).
  • If any provision of this Terms of Service shall be determined invalid for any reason, the remaining provisions shall not be invalidated and shall remain in full force and effect.
  • Uplifter will provide technical support to the Customer only via email for accounts that are in good standing. Customers will provide their own support to their Members.
  • The Customer understands and accepts that Uplifter uses third-party vendors and partners to provide the Software, hardware, storage, networking and any related technologies to provide the Service.
  • The failure of Uplifter to enforce or exercise any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement regarding the terms of use of the Service between you and Uplifter including, but not limited to, any prior versions of the Terms of Service.
  • Uplifter reserves the right at any time to temporarily or permanently discontinue or modify the Service or Software (or any part thereof) with or without any notice to the Customer or Members.
  • Uplifter may collect statistical information such as usage or traffic patterns in aggregate form to create billing reports for Customers, monitor and improve the Service, but such information will not include personally identifying information of the Customers' Members. Uplifter may access the Customer Content to respond to service or technical problems with the Software or Service. Customer is solely responsible for the accuracy, quality, integrity, legality, reliability, appropriateness and copyright of all Content.
  • Uplifter uses cookies in the Software and will provide notices to your Members that cookies are in use on the Websites. For detailed descriptions on how Uplifter uses cookies, please see Uplifter's Privacy Policy. Uplifter's Cookie Policy will be available on the Customer's Website for Members to view.
By Clicking "Register", the Customer hereby accepts the terms of this Agreement.